Orders are shipped using several carriers including Canada Post. Orders are processed within 1 to 3 business days. Larger orders over $250 may take longer. (Some exceptions are holidays or large orders). Please plan ahead for custom orders. 

Tracked package/order is assigned a tracking number from the carrier, which will be emailed to your inbox.

For your peace of mind, Carie McBain Creations has removed any non-tracked shipping.  We do offer some accommodations. Please feel free to reach out to carie.mcbain@gmail.com in order to discuss if you have a small order or single item. Your package will be shipped using tracked shipping of your choice. We are please to announce that all orders over  $200 before taxes will receive "FREE" shipping. 

Shipping costs for all orders are calculated automatically at checkout based on weight and location. Tracked mail within Canada and USA is automatically calculated based on weight of packages. For those remote area's in Canada that have expensive shipping rates we have added a flat box rate anywhere in Canada. This guarantee's that your shipping will not exceed $22.00 if selected. 

USA orders can take up to 2-6 weeks. Please allow yourself enough time if shipping Internationally. We can work with you to facilitate the fastest turnaround possible. 

Orders are shipped weekly on Monday to Friday with the exception of public holidays. Canada Post is NOT open locally on the weekends.

**NOTE** We do NOT ship on weekends. If you choose Priority Post your package will be mailed out on the next business day. EG: If you order Friday night your package will be shipped on Monday morning.

If we receive an undelivered package because you haven't picked it up or put the wrong address. You are responsible to pay the re ship fees. 

All earring findings are nickel free and hypoallergenic. You can choose gold upon request. I use pellon beading felt or goodfelt. It’s lightweight and very durable. You can choose from different leather (Deer or Moose) or pretty sparkly backing. All of my creations are handmade by myself and will be posted on my social media for showcase. 

Please check out our Customer Orders page here.

Please make sure the information on your account is accurate. All orders will be sent to the shipping address you enter on your account. Shipping charges for the return and resending is at your expense. 

**NOTE** If you are shipping to a PO BOX only Canada Post ships to a PO BOX. All other carriers require a physical address.

We accept credit cards via Shopify Payments, PayPal and EMT. EMT is available to our Canadian customers only. Email money transfers (EMT) can be sent to carie.mcbain@gmail.com, which is set up for auto deposit. If your bank does require a password, we suggest “beads” as an acceptable password for email money transfers.

Yes we do have a First Nations tax policy. Please note that First Nations persons can be eligible based on CRA requirements of online shipping to First Nations communities. More information can be found on our First Nations Tax Policy Page. All orders are charged tax on shipping. Orders without tax exemptions are subject to provincial/federal taxes in Canada.  International orders are not subject to sales tax.

Please contact us right away so we can look into it make things right. Email us at carie.mcbain@gmail.com