Return Policy

Thank you for Shopping at Carie McBain Creations & Supplies.

Returns

Unfortunately we do not accept returns on bead supplies or hand made items.

*Due to manual measurement, please allow a few differences, the dimensions are for reference only. Please note that because of the difference in lighting effect, the brightness/contrast settings of the  phone/computer display or the colour tone of the website photos may be slightly different from the actual product. AB Resin Gems can vary due to the nature of the AB plating process, which may cause slight variations.*

Exchanges

We do offer exchanges or refunds on defected products. If you need to chat about these issues please contact carie.mcbain@gmail.com and we will gladly figure out the best solution for you. 

You will be responsible for paying for your shipping costs for returning your item. Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Missing or Damaged items

Please reach out to us and we will gladly help you through the claim process if you have selected a tracked package with insurance.